+48 502 840 402biuro@studioterapia.plClass schedule
TERAPIA Studio Treningu PersonalnegoTERAPIA Studio Treningu Personalnego
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Group class rules and regulations

Every class participant is required to follow these rules. Not knowing the rules does not exempt anyone from the obligation to comply with them.

General provisions

  1. A Participant may attend group classes after first purchasing a pass or a single entry.
  2. The duration of group classes depends on their type. Classes usually last 60 minutes and do not exceed 90 minutes.
  3. The Participant uses the Studio’s equipment and facilities solely at their own responsibility and risk. The Studio bears no liability for injury to the person or damage to property suffered by the Participant.
  4. The Participant is required to arrive at classes on time.
  5. Purchasing classes and taking part in them constitutes acceptance of the rules and regulations of TERAPIA Studio Treningu Personalnego (TP P&P sp. z o.o.).

Single entries and passes

  1. At the TERAPIA studio, passes are available for 4 classes and for 8 classes, valid for 4 weeks.
  2. The cost of participating in classes does not include personal accident insurance.
  3. Once a pass expires, unused classes are forfeited. No refunds are given for them and they cannot be carried over to the next month.
  4. A pass is assigned to one person. The Studio reserves the right to verify the Participant’s identity.
  5. Passes purchased as part of promotions are governed by the terms of the individual promotions.
  6. Purchased passes are non-refundable.

Spot reservations, absences and pass suspension

  1. Participation in your first class is secured by reserving a spot via e-mail to treningi@studioterapia.pl. Subsequent reservations are made by the Participant independently through the online Client Zone. All class participants must have a 40 zł deposit paid into the virtual Wallet in the Client Zone.
  2. Reservations must be made at least 8 hours before class, and for morning classes by 19:00 the previous day.
  3. The number of spots in classes is limited. Priority is given to those who have reserved a spot.
  4. When booking by e-mail, provide your first and last name, contact phone number, the type of class and the date.
  5. Absences must be reported no later than 8 hours before class, and for morning classes (starting up to and including 12:00) by 19:00 the previous day. Reservations can be cancelled by e-mail (treningi@studioterapia.pl), by phone at +48 502 840 402, or via the Studio’s fanpage.
  6. Reporting an absence on time allows you to make up the class at another time under a valid pass.
  7. Failing to report an absence after reserving a spot will be treated as attendance and will result in the loss of the deposit or of one of the entries purchased under the pass.

Payments

  1. The seller of the services is TP P&P sp. z o.o. with its registered office at ul. Pieskowa Skała 9 lok. U3, 02-699 Warszawa, NIP 9512589851, REGON 527816771.
  2. Services can be purchased by bank transfer or via the PayU platform available in the Client Zone. The bank account number for transfers is 59 1140 2004 0000 3102 8459 0365.
  3. TERAPIA Studio Treningu Personalnego (TP P&P sp. z o.o.) reserves the right to change its price list and undertakes to post notice of any planned change at the Reception desk and on the website.
  4. Complaints regarding passes purchased online are processed within 2 weeks.
  5. The Participant has the right to withdraw from the agreement and cancel a purchased pass until they attend the first class covered by the pass. After the first class attendance, cancelling the pass is not possible and the agreement continues until its end.
  6. Online payments are processed by PayU S.A.

Workshops and events at the studio

  1. The number of spots at workshops and other events organised at TERAPIA is limited.
  2. A preliminary spot reservation for an event is held for 2 days. After this period, if no payment has been made, the reservation is cancelled.
  3. A guaranteed spot is secured by paying the full, non-refundable workshop fee to the account number sent by e-mail.
  4. If the participant withdraws from the event, the Studio does not refund the participation fee.
  5. The Studio reserves the right to cancel an event without giving a reason. In that case, the amount paid will be refunded to the participant.

Safety and rules applicable at the Studio

  1. Before class, the Participant is required to use the changing room, change into sports clothing and change their footwear. Each Participant receives a key to a lockable locker for personal belongings.
  2. Sports clothing and clean indoor sports footwear (or no footwear, depending on the type of class) are required during exercise. The Participant should bring water or an isotonic drink. The Participant is required to inform the trainer of any health problems affecting the course of the training.
  3. It is forbidden for a Participant to use the services of the TERAPIA studio while under the influence of alcohol or other intoxicating or psychoactive substances.
  4. The Participant is required to use the rooms, facilities and equipment as intended and bears full responsibility for damage caused by their own actions.
  5. Failure to comply with the requests and recommendations of studio staff may result in the suspension or cancellation of purchased passes without a refund of unused funds.
  6. The Participant exercises at their own risk. The Studio bears no liability for damage suffered as a result of improper use of equipment, loading excessive weights or failing to follow the trainer’s instructions.
  7. Before class, the Participant should check their own state of health and find out about any contraindications to participating in the class.
  8. Lockers in the changing room are provided only for the duration of the class. After class, the locker should be left closed with the key in the lock. For a lost or damaged key, the Participant covers the replacement cost of 50 zł.
  9. The Studio is not responsible for belongings left in the changing room or on the Studio premises. Any theft should be reported to the Reception desk immediately.
  10. The Participant should inform the instructor if this is their first class of this type, and about any health problems and injuries. People with injuries or who are pregnant should consult a doctor before taking part in classes. They participate at their own risk.
  11. Minors (aged 15-18) may exercise only under the supervision of a guardian, at the guardian’s responsibility, or after providing written parental consent.
  12. Persons on the Studio premises are required to comply with health-and-safety and fire regulations. The Studio does not insure class participants against accidents.

Privacy policy

  1. TERAPIA Studio Treningu Personalnego uses the eFitness online system, where class Participants can register and book classes. The Participant provides the following data: first name, last name, e-mail address and phone number.
  2. Participants’ personal data is used only for the Studio’s purposes. Access to it is held by eFitness Sp. z o.o., which is responsible for its security, by the accounting office when an invoice is issued, and by the provider of electronic payment services.
  3. Personal data is stored for the duration of the service and after its completion for the purposes of pursuing claims, fulfilling legal obligations (tax and accounting) and preventing abuse, for a maximum of 10 years.
  4. The Studio contacts Participants by e-mail or phone for purposes related to organising classes and the current offer.
  5. The Participant may change their personal data through the eFitness system or by requesting changes at the Studio Reception. Every class Participant has access to their own data.
  6. eFitness Sp. z o.o. is responsible for data security in accordance with the Act of 10 May 2018 on the protection of personal data and the regulations on the provision of electronic services.

Final provisions

  1. Before using the Studio’s services, the Participant is required to read these rules and regulations and accepts all of their terms.
  2. The Participant consents to the use of their image for the promotion of TERAPIA Studio Treningu Personalnego through the publication of photos and videos from classes and events organised by the Studio.
  3. The Studio reserves the right to cancel a class when fewer than 3 participants have signed up, or in unforeseen circumstances. The Studio gives advance notice of class cancellations.
  4. In the event of an instructor’s illness or indisposition, the Studio reserves the right to appoint a substitute instructor without prior notice to Participants.
  5. The Studio reserves the right to reduce the number of classes during the summer holidays and the festive season. The class schedule may change.
  6. In matters not covered by these rules and regulations, the provisions of the Civil Code apply.
  7. A breach of these rules entitles the Studio to withdraw from the agreement with immediate effect, without a refund for the remaining entries.